Volunteer Agreement
Volunteer Agreement For Hearts in the Stand Last updated: 15 May 2026 This Volunteer Agreement sets out what volunteers can expect from Hearts in the Stand.
Download Volunteer AgreementWelcome to our policy centre
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Safeguarding Policy.
Hearts in the Stand (“the Organisation”) is committed to promoting the safety and wellbeing of every child, young person, and adult who engages with our activities. We believe that all individuals have the right to live free from abuse, harm, neglect, and exploitation. We recognise our responsibility to safeguard and promote welfare in line with UK legislation, including the Children Act 1989 & 2004, the Care Act 2014, and Working Together to Safeguard Children (2023).
Download Safeguarding PolicyAnnual Report.
For Hearts in the Stand Reporting period: 5th October 2025 – 31 October 2026 Published: 15 May 2026 1. Introduction This year has been one of growth, connection, and community impact for Hearts in the Stand. What began as a small group of football fans supporting each other has developed into a recognised, trusted community initiative promoting mental wellbeing, belonging, and positive fan culture. Our volunteers have shown extraordinary commitment, compassion, and creativity. Our community has grown stronger. And our message, that no fan should ever feel alone, has reached more people than ever.
Download Our Annual Report.Cookies
Our site only uses a basic cookie for faster browsing experience. No personal data is collected by us at Hearts and is only collected by the donation site which we direct to offsite using Zeffy.
Complaints Policy
Complaints Policy For Hearts in the Stand Last updated: 15 May 2026 This policy explains how Hearts in the Stand (“we”, “our”) handles complaints. We aim to deal with concerns fairly, quickly, and respectfully, and to learn from feedback to improve our work.
Download complaints processData protection Policy
Last updated: 15 May 2026 Who we are** Hearts in the Stand (“we”, “us”, “our”) is a UK based organisation operating the website www.heartsinthestand.co.uk. We create and share content related to football culture, fan stories, and community engagement. We are the data controller, meaning we decide how and why your personal data is used. This definition follows UK GDPR guidance from the ICO.
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